Our People

 Jacquie Stephens has been leading teams since long before it was her job. From the ball diamond and the basketball court to her first General Manager role in her twenties (at an explosion-proof heating manufacturer, of all places), she's always been drawn to the people side of getting things done: how a group actually pulls together, and what gets in the way.

That instinct carried her through a decade at SAP Canada training HR teams, then a decade running her own consulting practice on strategic planning and process improvement, before she founded neuroSHIFT in 2005. Somewhere along the way she kept hitting the same wall: leadership development that asked people for forced vulnerability or handed them "soft skills" with no teeth. At the same time, neuroscience was becoming accessible enough to explain, concretely, how people actually think, decide, and change under pressure. That collision still drives her work today. Leadership isn't soft. It's science, and Jacquie has spent two decades building a practice, and now over 4,300 coaching hours, around proving it.

She holds an MBA from UBC, a PCC credential through the International Coach Federation, and certifications through the NeuroLeadership Institute, Hogan, and Genos, among others, but the letters were never really the point for her. The point is what happens in the room: the question you weren't expecting, pushed past the polite answer, delivered in a way that's kind enough to actually land. She's not the coach who tells you your plan is beautiful. She's the one who gets you to your full potential and keeps it human while doing it, and that's the job she loves.

Outside of work, Jacquie is currently nursing a Mahjong habit and a new pickleball obsession, and remains firmly convinced chocolate is its own food group.

Give her a little, and you'll get a lot back.